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Samtec is recognized as the international service leader in the Connector Industry.
Sudden Samples, World Direct Shipping, Samtec Global Network, upfront and aggressive pricing, Signal Integrity Group, and Global Fusion have led to Samtec being consistently ranked #1 in customer service by Bishop and Associates' Survey of the Electronic Connector Industry. These surveys cover North America, Europe, and Asia.
Samtec is THE Sudden Service company and as any customer will tell you, we take our customer service seriously.
Samtec maximizes the speed, flexibility, efficiency, quality, as well as the price, of sourcing and procuring interconnects.
The Sudden Service Experience includes World Direct shipping, which provides two day transit to any customer worldwide, short lead times, and build-to-order manufacturing. Additionally we offer scheduling flexibility, easy pull-ins and push-outs, upfront and aggressive pricing, second sourcing, simple EDI setup and processing, easy web ordering, a 24/7 online account management system, and no minimum order quantities.
Global Account Managers will also work with you to pursue cost-down options through inventory management, delivery options, continuous engineering cost reductions, and flexible pricing programs.
For uninterrupted supply of products, Samtec's Dual Operations Model provides redundant manufacturing in both hemispheres. This is self-dual sourcing on virtually all Samtec products, and our manufacturing location strategy optimizes your cost and delivery.
Component sourcing, molding, stamping, plating and assembly are also in both hemispheres.
Certified independent second sources are available on most products.
The Signal Integrity Group is your personal support resource from Samtec's highly qualified, in-house staff of Signal Integrity engineers. SIG can assist you things like:
If you have any questions or concerns at any time and wish to speak to a live person, our world-renowned Signal Integrity Group is at your complete disposal to provide one-on-one support.
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